Terms of Service
Last updated: November 17, 2025
Stelos Cloud provides fully managed custom voice and text AI agents for businesses. Our services include:
- •AI-powered voice and text conversation agents
- •Integration with websites, phone systems, email, and CRM
- •Custom agent configuration and training
- •Analytics and reporting dashboards
- •API access for developers
To use our services, you must create an account and provide accurate information:
- • You must be at least 18 years old or have legal capacity to enter contracts
- • You must provide accurate and complete registration information
- • You are responsible for maintaining account security
- • You must notify us immediately of any unauthorized access
- • One person or entity may not maintain multiple accounts
You agree not to use our services to:
- • Violate any laws or regulations
- • Infringe on intellectual property rights
- • Transmit harmful, offensive, or illegal content
- • Engage in fraudulent or deceptive practices
- • Harass, abuse, or harm others
- • Distribute spam or unsolicited communications
- • Attempt to gain unauthorized access to our systems
- • Interfere with or disrupt our services
- • Use our services for competitive analysis or benchmarking
- • Resell or redistribute our services without authorization
Violation of this policy may result in immediate account suspension or termination.
Our Property
Stelos Cloud owns all rights to our platform, software, AI models, documentation, and branding. You may not copy, modify, or reverse engineer our services.
Your Content
You retain ownership of content you provide to our AI agents. You grant us a license to use this content solely to provide our services.
Feedback
Any feedback or suggestions you provide may be used by us without obligation or compensation to you.
We strive to maintain 99.9% uptime for our services, but we do not guarantee uninterrupted access. We may:
- • Perform scheduled maintenance with advance notice
- • Make emergency updates without notice
- • Modify or discontinue features with reasonable notice
- • Impose usage limits to ensure fair access
Enterprise customers may be eligible for SLA guarantees under separate agreements.
Our services are provided "as is" without warranties of any kind.
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
- • Our services will be error-free or uninterrupted
- • Defects will be corrected
- • Our services are free from viruses or harmful components
- • Results from using our services will meet your requirements
To the maximum extent permitted by law:
Stelos Cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.
Our total liability for any claims related to our services is limited to the amount you paid us in the 12 months before the claim arose.
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
You agree to indemnify and hold harmless Stelos Cloud from any claims, damages, losses, and expenses (including legal fees) arising from:
- • Your use of our services
- • Your violation of these terms
- • Your violation of any rights of others
- • Content you provide to our AI agents
Governing Law
These terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Arbitration
Any disputes shall be resolved through binding arbitration rather than in court, except you may assert claims in small claims court.
Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions or representative proceedings.
Changes to Terms
We may update these terms at any time. We'll notify you of material changes via email or platform notification. Continued use constitutes acceptance.
Severability
If any provision is found unenforceable, the remaining provisions continue in full effect.
Assignment
You may not assign these terms without our consent. We may assign our rights and obligations to any party.
Entire Agreement
These terms constitute the entire agreement between you and Stelos Cloud regarding our services.
For questions about these Terms of Service, please contact us:
- • Email: legal@stelos.cloud